Altice, the French company that bought out Cablevision and Optimum Services has announced the closing of it’s call center and customer service centers in Shelton and Stratford, about 600 people are expected to be let go.

In a statement Altice said:  ““Over the last few years, there have been investments and enhancements to our Optimum products and services, making them more reliable and providing more customer service touch points than ever before,” Anselmo stated in an email to Hearst Connecticut. “As a result, we have seen a significant improvement in customer call volume and patterns.”

 

The layoffs are not expected to affect the field service repair workers nor News 12 in Norwalk but it is rumored Tom Appleby is learning to speak French.

 

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#Shelton #Stratford –

Altice, la compañia francesa que compró Cablevisión y servicios Optimum ha anunciado que cierran el centros de llamadas y servicio al cliente en Shelton y Stratford. Se espera que alrededor de 600 personas van a ser despedidas.

En comunicado Altice dijo : ” En los últimos años, se han realizado inversiones y mejoras en nuestros productos y servicios óptimos, haciéndolos más fiables con más de servicio al cliente que nunca. Anselmo declaró en un email  a Hearst Connecticut. “Como resultado, hemos visto una mejora significativa en el volumen de llamadas de clientes.”

No se espera que los despidos afectarán a los trabajadores de reparación ni News 12 en Norwalk.

By Stephen Krauchick

DoingItLocal is run by Steve Krauchick. Steve has always had interest with breaking news even as an early teen, opting to listen to the Watergate hearings instead of top 40 on the radio. His interest in news spread to become the communities breaking news leader in Connecticut’s Fairfield County. He strongly believes that the public has right to know what is happening in their backyard and that government needs to be transparent. Steve also likes promoting local businesses.

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