Connecticut, alongside a coalition of 50 states and territories, has reached a $20 million settlement with payment processor ACI Worldwide. This settlement stems from a 2021 testing error by ACI, which led to the unauthorized withdrawal of $2.3 billion from Nationstar Mortgage (also known as Mr. Cooper) customers. In Connecticut, the state will receive $558,740 from this settlement, which includes a $220,000 additional payment due to the state's leadership role in the multistate, multi-agency action. The violations occurred on April 23, 2021, when ACI Payments erroneously used live customer data during a test of its Speedpay platform, leading to unexpected and sometimes multiple mortgage payments being withdrawn from customer accounts. In some cases, this exposed consumers to overdraft or insufficient…
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