As Local As Layoffs Get–600 As Cablevision To Close Shelton & Stratford Call Centers
Altice, the French company that bought out Cablevision and Optimum Services has announced the closing of it's call center and customer service centers in Shelton and Stratford, about 600 people are expected to be let go. In a statement Altice said: "“Over the last few years, there have been investments and enhancements to our Optimum products and services, making them more reliable and providing more customer service touch points than ever before,” Anselmo stated in an email to Hearst Connecticut. “As a result, we have seen a significant improvement in customer call volume and patterns.” The layoffs are not expected to affect the field service repair workers nor News 12 in Norwalk but it is rumored Tom Appleby is…